Delta Air Lines, Inc. Manager- Digital Sales in Shanghai, China
Delta's China Sales organization is seeking a highly motivated individual and established leader for the role of Manager - China Digital Sales. This position will have overall responsibilities for growing revenue and market share on Online Travel Agencies, online flagship store, and delta.com. This manager position will also manage B2B communications with brand partners, tourism boards, and other industry partners. This position is based in Shanghai.
Primary responsibilities include:
-Formulate, execute, and track sales strategies for OTAs, online flagship stores, and delta.com - leveraging social media, mobile platform, localization.
-Manage and strengthen relationships with external stakeholders that include but not limited to OTAs, brand partners, tourism boards, and airline partner China Eastern.
-Manage and strengthen relationships with internal stakeholders such as Revenue Management, Sales Development, Distribution and other departments involved in key digital sales initiatives and projects.
-Partner with Marketing and Corporate Communication to proactively build Delta brand and supporting objective to become the Most Chinese-Friendly U.S. Carrier.
-Develop interpersonal skills and business maturity of team members, while reinforcing Delta's best practices and employee-focused corporate culture.
Minimum of 3 years of experience in airline digital sales, online travel agencies, or related e-commerce fields required.
Bachelor's degree required, MBA or master's degree preferred.
Fluency in English and Mandarin is required. Strong written and verbal communication skills with demonstrated ability to speak confidently before large groups and effectively conduct meetings.
Excellent relationship management and communication skills, with both internal and external stakeholders.
Excellent understanding of the travel industry, market conditions, competitive threats and opportunities, and strong familiarity with online distribution and e-commerce trends - to successfully guide formulation and execution of sales plans targeting online customers.
Good leadership and interpersonal skills with a strong track record of working cross-functionally. Must have the ability to exercise sound judgment, be highly motivated, flexible and able to work under pressure with minimal supervision.
Business acumen should include a proven ability to perform in both strategic and analytical disciplines.
Working knowledge and experience with key software including Microsoft Word, Excel and PowerPoint required.
Must hold valid passport and be willing to travel.
Must possess valid credentials to reside and work in China, and willing to be based in Shanghai.
As an equal opportunity employer, Delta Air Lines recognizes that our strength lies in our people. We are committed to diversity.
Accommodation for Applicants With Disabilities:Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at Accommodations@Delta.com or alternatively send a fax to 404-677-3851. In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title of your fax document.