Delta Jobs

Senior Technical Product Engineer

United States, Georgia, Atlanta

Information Technology

07-May-2024

Ref #: 24698

LinkedIn Tag: #LI-TB1

How you'll help us Keep Climbing (overview & key responsibilities)

The Senior Technical Product Engineer role will play a key role in the Flight Schedules domain on the Network Tools team, responsible for developing, maintaining, and supporting the applications used by the Network Planning department. You’ll leverage cloud-based infrastructure to implement technology solutions that are scalable, resilient, and efficient. You will collaborate with System Engineers, Data Analysts, DBAs, cross-functional teams, and business leaders. You will architect, design, implement and operate business solutions, using Agile methodology, that empower users to make informed business decisions. The ideal Senior Technical Product Engineer will have experience working in AWS cloud environments. This individual will have worked in an Agile / Scrum / Kanban environment, partnered with business stakeholders (Product Owners, Product Managers) in defining agile requirements (Epics, Features & Stories) and enabling agile teams to deliver.

Our global network spans six continents, 61 countries and 334 cities. With our partner airlines, our reach expands to 177 countries and over 1,000 cities worldwide. We operate a fleet of nearly 1,300 aircraft and conduct approximately 6,000 flights per day. Network Planning has and continues to play a pivotal role in developing and sustaining Delta's presence around the globe. They do that by analyzing traffic demand, economic environments, and markets around the world to determine three major areas: Markets Delta will operate in; depth of service within each market; aircraft type and schedule for each market. Network Planners decide how many routes we fly, how many times per day and with what size of aircraft. Decisions are made based on a variety of factors from recent financial performance and competition to alliance relationships and beyond. Planners partner with Schedulers to produce a schedule that uses the right aircraft, in the right market, at the right time to meet our customers' demands. This process begins a year in advance of each flight, and we constantly refine schedules up to 45 days prior to flight dates to respond to changes in the marketplace.

The Technical Product Engineer is responsible for managing end to end design, development, production, enhancements, and support of Products within Flight Schedules domain. The candidate will have expertise in implementing and developing data analytic environment solutions and will be a true tech savvy, technologist at heart.

Duties and Responsibilities

• Collaborate with business stakeholders to automate business processes, including or re-engineering as needed

• Document user stories depicting business requirements and exceptions

• Apply business expertise and analytical skills to resolve basic business issues and problems, exercising sound judgment when making recommendations on new solutions

• Manage the detailed tasks required to deliver high quality automation solutions to achieve a consistent high standard of solution creating a positive impact on our business stakeholders

• Accurate planning and tracking of Define, Design, Configure and Test deliverables and ensuring stakeholders are regularly appraised of status and progress

• Ensuring the business needs are understood and delivered against in each step of the delivery cycle to ensure the automated solution meets the business customers need

• Remove blockers to delivery and escalate issues when appropriate

• Identifying risks and dependencies within Process Delivery and effectively managing these across internal departments and Blue Prism as necessary to deliver

• Completes application assessment for in-scope business applications and estimates automation complexity

• Define test plans and methods to ensure successful delivery of automated solution.

• Ensure testing meets established exit criteria before final approval.

• May represent team on project meetings, committees, and cross-functional teams

• Conduct analyses used to support management decisions

• Proactively communicate any potential risks, delays or any challenges during the automation development sprints.

• Co-ordinate among multiple cross functional teams to achieve program objectives

• Coordinate UAT & Post deployment validation

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

• Competitive salary, industry-leading profit sharing program, and performance incentives

• 401(k) with generous company contributions up to 9%

• Paid time off including vacation, holidays, paid personal time, maternity and parental leave

• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

• Domestic and International space-available flight privileges for employees and eligible family members

• Career development programs to achieve your long-term career goals

• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

• Recognition rewards and awards through the platform Unstoppable Together

• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

What you need to succeed (minimum qualifications)

• 7+ years of product management or business analysis experience

• Bachelor's degree in related field

• Experience and familiarity with AWS cloud environments

• A self-starter who delivers high quality work and can adapt to new challenges, either on their own or as part of a team.

• Experience working with business stakeholders and collaborating across verticals

• Experience, or willingness to learn the art of defining agile requirements (Epics/stories), and ensuring the delivery of tangible/measurable benefits to stakeholders

• Outstanding communication, presentation, and leadership skills

• Excellent organizational and time management skills

• Excellent negotiation skills and ability to partner with business stakeholders to prioritize backlog as necessary

• Creative thinker paired with great attention to details

• Embraces Diverse People, Thinking and Styles

• Consistently makes safety and security, of self and others, the priority

What will give you a competitive edge (preferred qualifications)

• Previous experience in the airline scheduling and network planning domain

• Background in software delivery

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here