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Delta Air Lines, Inc. Project Manager, Crew Mod in Atlanta, Georgia

How you'll help us Keep Climbing (overview & key responsibilities)

The Project Manager for Crew Mod is responsible for managing the full design life cycle (from scope

to integration) of re-platforming the existing Crew System. This will move the existing mainframe

solution to a cloud ready architecture. The existing Crew Operating System (DBMS) provides 11

capabilities (Scheduling, Training, Payroll, Planning, Bid/Award, Reroute, Jumpseat, Communications,

Accommodations, Legalities) to support our Pilots and Flight Attendants. The position reports to the

Manager of Crew Strategy and Process, and will partner with other divisions (including IT, Finance,

IFS, FOP, OCC, OAP, ODS, HR, Corporate Security) to drive the desirable operational efficiency through

new and existing tools.

Responsibilities:

  • Develop and execute the strategic roadmap and tactical plans for all crew resources technology systems, ensuring cross-divisional coordination and prioritization of resources, funding and deliverables

  • Coach and mentor junior leaders, and those aspiring to be leaders on the team

  • Analyze customer needs and work with IT to deliver business driven solutions

  • In partnership with IT and Crew Resources departments, lead the development and implementation of Crew Resources IT modernization

  • Develop, implement, and maintain production timelines across multiple workstreams

  • Develop subject matter expertise for crew resources related data and systems

  • Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch

  • Liaise with IT and Finance on IT Capital planning and prioritization, balancing short- and long-term priorities

  • Must effectively communicate and update roadmap planning, incorporating senior leadership and cross-divisional feedback coupled with changing needs of the business

  • Ensure alignment of priorities with IFS and FOP division and IT teams

  • Promotion of safety conscious behaviors in all operational processes and procedures

What you need to succeed (minimum qualifications)

  • Minimum of 5+ years of relevant work experience, along with previous leadership experience

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Strong leadership skills, presentation skills, written and oral communication skills, positive attitude and able to manage change successfully in a fast-paced environment

  • Must be strategic, dynamic, detail-oriented and impactful. The ideal candidate should be an analytical thinker, self-starter and quick learner

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Must have prior experience managing multiple projects simultaneously, ranging from large budget initiatives to smaller end-to-end projects

  • Required to coach and deliver feedback for developmental purposes

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Proven track record of successfully working in a cross-departmental team environment, delivering results on time and on budget

  • Must have strong business acumen and must have excellent communication skills with senior management, employees, FAA Reps, union officials, vendors, customers

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Must be open to feedback from, and prioritize the needs of, a diverse set of stakeholders

  • Demonstrable experience with conflict resolution, problem solving and have the ability to communicate with tact and diplomacy

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Must demonstrate the ability to lead, manage, and communicate to all levels within the organization

  • Must have the flexibility and availability to travel, as well as to perform periodic after-hours and weekend work

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Must be performing satisfactorily in current position

  • Consistently prioritizes safety and security of self, others, and personal data.

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Embraces diverse people, thinking, and styles.

  • Possesses a high school diploma, GED, or high school equivalency.

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Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Bachelor’s degree in Business, Marketing, Management, Technology or equivalent work

  • experience in airline operations required

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values - Care, Integrity, Resilience, Servant Leadership, and Teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitive salary, industry-leading profit sharing program, and performance incentives

  • 401(k) with generous company contributions up to 9%

  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave

  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages

  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health

  • Domestic and International space-available flight privileges for employees and eligible family members

  • Career development programs to achieve your long-term career goals

  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint

  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies

  • Recognition rewards and awards through the platform Unstoppable Together

  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here

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