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Delta Air Lines, Inc. Principal Data Analyst, Flight Operations Analysis & Performance in Atlanta, Georgia

Summary

Operations Analysis and Performance (OAP) is seeking an experienced data analyst to join a highly effective analytical team that delivers strong strategic, operational, and financial results. This position will support the Flight Operations organization as it strives to optimize Delta's industry-leading pilots to successfully and cost efficiently operate over 3,000 daily flights across six continents, driving positive customer experiences and improving Delta's position as a beloved worldwide consumer brand.

Operations Analysis and Performance is a high energy, high visibility data analytics organization that is embedded within the operational divisions at Delta to drive continuous improvement in customer satisfaction, operational performance, financial performance, and employee satisfaction through robust data analysis, data visualization, data strategy development, and leveraging new tools and technology.

The successful candidate will espouse Delta's core values of Honesty, Integrity, Respect, and Perseverance. Additionally, they will exhibit strategic vision, strong analytical/process skills, a bias for action, and the ability to partner with operational leaders to influence strategy, improve the Delta customer experience, improve operational reliability, and drive results.

Responsibilities:

  • Leveraging data analytics to create tools and reporting that help Flight Operations identify efficiency opportunities to successfully manage an annual budget of over $4B

  • Coordinate goal setting for all aspects of Flight Operations, driving consistency in the application of data as a management system through standardized reporting, analysis, and data visualization

  • Partner with operational leadership to identify opportunities for improvement and develop data-driven execution plans to implement those strategies

  • Provide insight and visibility to how crew resources are utilized during the operational day to improve operational decision making and manage crew costs

  • Work collaboratively and cross-divisionally to drive improvement in the overall analytical support of Flight Operations and Delta operations worldwide

  • Design and leverage the development of new data sources to provide new perspectives of performance and identify new opportunities for continuous improvement

Qualifications:

  • Bachelor's degree and 4 years work experience in Data Analytics, Engineering, Business, Finance or related analytical field required; Masters level degree preferred

  • Experience with advanced data analytics software tools, such as SAS or Python, required

  • Previous experience identifying, cleaning, and structuring new data sources preferred

  • Must have strong business acumen, statistical, analytical, and problem solving skills, and able to manage complex processes with cross-functional teams

  • Must possess excellent written, presentation, and verbal skills, with the ability to produce concise, relevant, strategically-driven documents and presentations for senior leaders

  • Must be a strong team player, detail oriented, and perform well under pressure

  • Must convey a professional image with ability to coordinate and communicate to all levels within the organization, including Executive Leadership

  • Ability to influence without authority and work in a matrix environment required

  • Ability to effectively manage and deliver on many projects at once within strict deadlines is required

  • Experience with MS Office and advanced data analytics software tools, such as SAS or Python, required

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As an equal opportunity employer, Delta Air Lines recognizes that our strength lies in our people. We are committed to diversity.

Accommodation for Applicants With Disabilities:Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at Accommodations@Delta.com or alternatively send a fax to 404-677-3851. In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title of your fax document.

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