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Delta Air Lines, Inc. Delta Professional Services Senior Coordinator, Account Services in ATLANTA, Georgia

Delta Professional Services Senior Coordinator, Account Services

United States, Georgia, Atlanta

Delta Professional Services


Ref #: 19058

How you'll help us Keep Climbing (overview & key responsibilities)

The Coordinator of Account Services will be responsible for ensuring the effective and consistent delivery of billing support services for Delta Professional Services (DPS) B2B customers. The Coordinator of Account Services is a vital role performing business processes as billing, data analysis, invoices verification, financial data reconciliations, contracts maintenance and corporate client support. This position will report to the Manager of Revenue and Contract Sales at Delta Professional Services (DPS), a wholly owned subsidiary of Delta Air Lines. DPS is a leader in pilot training services and supports customers from all over the world.

  • Executes the billing process for corporate clients

  • Controls revenue, costs, and business partners services

  • Provides analysis and financial information insights on corporate accounts

  • Assists the design of processes, procedures, and corporate account documentation

  • Ensures corporate accounts information is updated and compliant with internal and external stakeholders requirements

  • Supports the Manager – Account Services at DPS for day-to-day activities

What you need to succeed (minimum qualifications)

  • Solid organizational and leadership skills.

  • Familiarity with Flight Operations infrastructure

  • Must be able to effectively work with internal and external business partners to drive DPS work and manage corporate accounts information (sales, costs, contracts).

  • Emotional intelligence and relationship building skills.

  • Excellent verbal, written and presentation skills.

  • Solid computer skills including proficiency with Office 365 and other Delta/DPS software.

  • Work in a fast-paced environment while maintaining an attention to detail

  • Desirable experience with analytics software (tableau or Power BI), Smartsheet

  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.

  • Demonstrates that privacy is a priority when handling personal data.

  • Embraces a diverse set of people, thinking and styles.

  • Consistently makes safety and security, of self and others, the priority.

What will give you a competitive edge (preferred qualifications)


Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here