Job Information
Delta Air Lines, Inc. Associate Software Development Engineer in ATLANTA, Georgia
Associate Software Development Engineer
United States, Georgia, Atlanta
Information Technology
21-Jun-2022
Ref #: 15492
How you'll help us Keep Climbing (overview & key responsibilities)
This role can sit in Atlanta, GA or Minneapolis, MN
Delta IT is on a journey of transformation. We are changing the way we do business from top to bottom. As thought-leaders within Delta, we strive to create meaningful and innovative solutions and are looking for team members to help us realize our vision.
Delta IT employees are thinkers, doers, innovators.
We are proactive.
We are collaborative.
We deliver impact to our customers.
Join us on our transformation journey in becoming a world-class IT organization at the world's best airline!
Overview of Responsibilities:
As an Associate Software Engineer on the Enterprise Notification Systems team, you'll create, enhance, and support an ecosystem of applications that powers millions of Delta customer interactions each day. This position will contribute technical expertise to design and develop business, application, data, and infrastructure solutions, seek opportunities to optimize performance, maintain and troubleshoot application components as required, quickly resolve problems and provide timely follow-up. The individual is a subject matter expert in integration of applications used for customer interactions.
Design, develop, and implement applications, features, and enhancements in support of Notifications, Virtual Assist, Messaging, Social, and other customer interaction channels with an emphasis on optimized, supportable, and well-documented code
Participate in design meetings and consult with business clients to prioritize key business/technical initiatives and refine, test, and debug programs to meet business needs
Utilize knowledge of the customer's business to recommend solutions, and ensure business and technology objectives are met and maintained
Contribute to technical initiatives and projects requiring integration of cross-functional systems; provide technical guidance in evaluating applications and systems
Understand user and process requirements and ensure those requirements can be achieved through high-quality deliverables
Create system documentation/playbook(s) and serve as technical reviewer and contributor in requirements, design and code review
Collaborate with developers across multiple projects to build consensus on creation of reusable application components
Administer product upgrades and patches
Develop and support database scripts in support of detailed data capture for application support
Effectively analyze tradeoffs between usability and performance needs
Proactively collaborate with team to maintain pace and meet deadlines
Provide assistance and cover for other team members where required, including troubleshooting and maintenance of production systems/programs/applications
On-call support function is a component of this role
Practices safety conscious behaviors in all processes and procedures
Develop test case design, perform test case execution, and work with business and vendors to resolve identified issues
Quickly and effectively produce high-quality code for the full technological stack, from database to UI and everything in-between
Complete other related duties as needed
What you need to succeed (minimum qualifications)
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
High School Diploma, GED or High School Equivalency
0-2 years experience in Java Full-stack, C#, .NET and/or Python development experience is required.
0-2 years experience in AWS Cloud and ability to build and maintain cloud data processing systems
Knowledge of relational and object databases and web service development standards and practices, including RESTful APIs, micro-services, and SOA services
0-2 years experience working in an agile development environment using workload management tools like JIRA or VersionOne
A bility to develop automated tests and other reliability features as part of code delivery
Hands-on troubleshooting and deployment experience with strong understanding of transforming business and functional requirements into technical solutions
Experience with system integrations, optimizing performance and data integrity
Passion for driving continuous improvement
Proactive and able to quickly pick up new technologies
Comfortable handling multiple deliverables and able to manage priorities in a time-sensitive environment
Strong technical and non-technical communication skills.
Assures smooth flowing, timely transmission of critical information.
Oral and written communication is well organized, clear, accurate, grammatically correct, and is adapted for the target audience.
Listens to others without interrupting.
Seeks clarification and confirms shared understanding when communicating.
Excellent judgment and problem-solving skills; individual should be able to resolve problems in a calm and quick manner and display a high degree of initiative and drive
Flexibility, as responsibilities requires occasional evening and weekend work
Ability to be effective in a high stress environment
Embraces diverse people, thinking and styles.
Consistently makes safety and security, or self and others, the priority.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
What will give you a competitive edge (preferred qualifications)
Bachelor's Degree in Computer Science, Information Systems
Experience with AWS services including ECS, EKS, S3, Lambda, SQS/SNS and setting up DevOps pipelines with Jenkins.
AWS Certification is a plus.
Experience building computer software within the airline industry is a plus
Knowledge of Windows Server and HP-UX operating systems a plus
DevOps and/or automation experience in code testing, building, and deployment a plus
Experience working with GitHub and/or GitLab, SonarQube, Jenkins, JUnit, SpringBoot a plus
Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here