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Delta Air Lines, Inc. AI Software Engineer in ATLANTA, Georgia

AI Software Engineer

United States, Georgia, Atlanta

Innovation & Operations Technology


Ref #: 20808

How you'll help us Keep Climbing (overview & key responsibilities)

At Delta Air Lines, we are continually looking to embrace new technologies and improve the customer experience. To further this objective, we are seeking an AI Software Engineer to join Innovation team. We work on initiatives across the entire business-initiatives range from our complex global operation to the digital booking experience. We're looking for someone who is passionate about developing solutions for real-world, large-scale problems using Artificial Intelligence/Machine Learning.

What would you do?

  • Work with a team of engineers and cross-divisionally with our partners to identify and define business problems suitable for artificial Intelligence

  • Actively participate in developing strategy around which frameworks, technologies and infrastructure our team should use in our proof-of-concepts and pilots for AI solutions.

  • Build proof-of-concepts and prototypes that can be used to demonstrate the impact of Artificial Intelligence in Delta's various business units

  • Build a set of reusable models/solutions for rapid prototyping

  • Develop an AI first mindset and help democratize AI for Delta

    What's it like working within the Innovation team?

  • We're a diverse team of engineers, designers and strategists. We believe we can make travel better, because it's complex and doesn't need to be.

  • We partner with business units on specific initiatives, but also run our own initiatives, including democratizing innovation throughout Delta and researching the effects of disruptive trends in our industry

  • We have an office an arm's length from Delta HQ in Midtown Atlanta to be at the heart of the Atlanta tech scene, but frequently visit HQ to innovate alongside our business partners

  • Our team values are Agility, Curiosity, Inclusivity, Futurism, and Empathy

    This job might be for you if you are:

  • A doer by default: You are self-motivated and take pride in building great experiences for users, whether they are employees or customers. You are resourceful in finding the data and tools you need to get the job done and have a bias for action.

  • You enjoy working with people and can put yourself in other people's shoes. You're not afraid to ask for help when you need it or help teammates when they need a boost.

  • You believe in strong opinions, weakly held-- you're not afraid to change your opinion in the face of new facts and acknowledge what you don't know.

  • Are intensely curious about finding a solution to the pain-points of our passengers along the entire travel experience

  • Love travelling and can deeply empathize with our customers

    Please include in your application/cover letter/portfolio:

  • Any side projects you've worked on in the past few years in the AI/ML space

  • Any relevant experience in the travel, aviation or airline space

Benefits and Perks to Help You Keep Climbing

A career at Delta not only gives you a chance to see the world, but we also provide excellent benefits to help you keep climbing along the way!

  • Competitive salary, industry leading profit sharing and 401(k) with generous direct contribution and company match

  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

  • A detailed wellness plan that recognizes the importance physical, emotional, financial, and social wellbeing

  • Domestic and International flight privileges

What you need to succeed (minimum qualifications)

  • 3-4 years of work/educational experience in Machine Learning and Artificial Intelligence.

  • Experience with one or more general purpose programming languages including but not limited to: Java, C/C++, Python or R.

  • Significant experience Python for software development and familiarity with complex methods nuance of software development in Python

  • Experience with one or more of the following: Natural Language Processing, sentiment analysis, classification, pattern recognition.

  • Development experience with AI frameworks such as TensorFlow, Microsoft CNTK, scikit, Keras, Caffe, Gluon, Torch, SageMaker, Azure AI.

  • Experience with basic Web UI and API development

  • Experience and familiarity presenting to technical audiences

  • Embraces a diverse set of people, thinking and styles.

  • Consistently prioritizes safety and security of self, others, and personal data.

  • Embraces diverse people, thinking, and styles.

  • Possesses a high school diploma, GED, or high school equivalency.

  • Is at least 18 years of age and has authorization to work in the United States.

What will give you a competitive edge (preferred qualifications)

  • Bachelor's degree in computer science or engineering discipline, or equivalent experience

Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here